Simple website support plans with scalable pricing
All of our website support plans give you full access to our team and extensive agency capabilities. Choose the plan that best fits your business needs today, then upgrade or downgrade as needed.
- Up to 10 Flex Hours every month
- Dedicated account manager
- Dedicated design & development team lead
- 3-5 business day turnaround for most tasks
- Active site health monitoring with Semrush
- Quarterly expert meetings
- Monthly analytics reporting
- Up to 20 Flex Hours every month
- Dedicated account manager
- Dedicated design & development team lead
- 3-5 business day turnaround for most tasks
- Active site health monitoring with Semrush
- Quarterly expert meetings
- Monthly analytics reporting
- Up to 30 Flex Hours every month
- Dedicated account manager
- 2x dedicated design & development team leads
- 3-5 business day turnaround for most tasks
- Active site health monitoring with Semrush
- Monthly expert meetings
- Monthly analytics reporting
- Up to 20 Flex Hours every month
- Dedicated account manager
- 2x dedicated design & development team leads
- 2-3 business day turnaround for most tasks
- Active site health monitoring with Semrush
- Monthly expert meetings
- Monthly analytics reporting
- Up to 40 Flex Hours every month
- Dedicated account manager
- 3x dedicated design & development team leads
- 2-3 business day turnaround for most tasks
- Active site health monitoring with Semrush
- Weekly expert meetings
- Monthly analytics reporting
- Custom amount of Flex Hours per month
- Dedicated account manager
- Custom amount of dedicated design & development team leads
- Custom SLA Agreements for turnaround time
- Active site health monitoring with Semrush
- Custom meeting schedule
- Monthly analytics reporting
Benefits exclusive to Enterprise support plans:
Want access to live chat with our design team? Get exclusive access to the Belt Creative Slack workspace or invite our team to work in your Slack workspace via Slack Connect.
Need a guaranteed response time from our team? Let us know what you need and we can create a custom SLA agreement for your enterprise support plan.
Prefer to have our team working in your project management software? Just shoot us an invite, and we'll collaborate with your team in the project management software of your choice.
Prefer to be invoiced quarterly, annually, or on another schedule? Let us know what you need and we’ll work with your finance team to create a custom billing schedule that works on your calendar.
Flex Hours can be used for many tasks, including...
Frequently Asked Questions
Flex Hours are exactly what they sound like: a flexible block of hours that can be allocated towards your current marketing needs within any of our agency capabilities. Some months you may need more design and development work, and other months you may want to focus heavily on your SEO efforts — with Flex Hours, you can rest assured that our time will be spent supporting you however you need it most.
We provide website support exclusively for Webflow and Squarespace websites. If you're interested in migrating your website to a modern CMS, check out our website design packages.
The minimum commitment for our support plans is 3 months. If you're not sure that you're ready to commit to ongoing support, we'd recommend trying a project with us at our hourly rate to get a feel for what it's like to work with us. Once that initial project is done, we encourage moving to one of our plans to get the cost savings, quick turnaround, and predictability that comes with our pre-booked support.
Yes, we are able to provide ongoing website support for all Webflow and Squarespace websites, even if we didn't originally design them. Kindly note that if your website needs a lot of fixes or updates early on, we may need to scope out a flat-rate website design project to fix up your site before we transition to ongoing support.
We help you with all project management via our project management software, ClickUp. For clients on Enterprise support plans, we can also work within your project management software. In addition, all of our support plans include a dedicated account manager and design team member as your primary points of contact.
You can communicate with us via email, project management software, or Slack for clients on Enterprise support plans. Our proven processes make sure that your projects run smoothly from start to finish.
If you've already exhausted your pre-booked hours and we notice that you need more hours, we can upgrade your plan, or simply add one-time hours at the rate for your plan.
Your account manager will monitor your usage and actively make project suggestions and set priorities with the design team to help you get the most out of your support plan. For most brands, there is rarely nothing to work on (even the best website benefits from on-site SEO, tuneups, and regular improvements). Should there be Flex Hours leftover, they will roll over to the next billing period within the calendar year. Flex Hours that are rolled over are lost if your support package is canceled.
You will communicate primarily with your dedicated account manager and a small group of designers will be assigned to your projects. We aim to keep the same designers on your project, because the more experience they have with your brand, the better they'll be able to help your business succeed.
Our team is here to help you excel online.
Give your business, your brand, and yourself the peace of mind you deserve with our comprehensive Webflow website support packages.