Simple website support plans with scalable pricing

Flex Hours are exactly what they sound like: a flexible block of hours that can be allocated towards your current marketing needs within any of our agency capabilities. Some months you may need more design and development work, and other months you may want to focus heavily on your SEO efforts — with Flex Hours, you can rest assured that our time will be spent supporting you however you need it most.

We provide website support exclusively for Webflow and Squarespace websites. If you're interested in migrating your website to a modern CMS, check out our website design packages.

The minimum commitment for our support plans is 3 months. If you're not sure that you're ready to commit to ongoing support, we'd recommend trying a project with us at our hourly rate to get a feel for what it's like to work with us. Once that initial project is done, we encourage moving to one of our plans to get the cost savings, quick turnaround, and predictability that comes with our pre-booked support.

Yes, we are able to provide ongoing website support for all Webflow and Squarespace websites, even if we didn't originally design them. Kindly note that if your website needs a lot of fixes or updates early on, we may need to scope out a flat-rate website design project to fix up your site before we transition to ongoing support.

We help you with all project management via our project management software, ClickUp. For clients on Enterprise support plans, we can also work within your project management software. In addition, all of our support plans include a dedicated account manager and design team member as your primary points of contact.

You can communicate with us via email, project management software, or Slack for clients on Enterprise support plans. Our proven processes make sure that your projects run smoothly from start to finish.

If you've already exhausted your pre-booked hours and we notice that you need more hours, we can upgrade your plan, or simply add one-time hours at the rate for your plan.

Your account manager will monitor your usage and actively make project suggestions and set priorities with the design team to help you get the most out of your support plan. For most brands, there is rarely nothing to work on (even the best website benefits from on-site SEO, tuneups, and regular improvements). Should there be Flex Hours leftover, they will roll over to the next billing period within the calendar year. Flex Hours that are rolled over are lost if your support package is canceled.

You will communicate primarily with your dedicated account manager and a small group of designers will be assigned to your projects. We aim to keep the same designers on your project, because the more experience they have with your brand, the better they'll be able to help your business succeed.